At Sephora, we’re obsessed with teaching and inspiring our clients to play in our world of beauty. We’ve
earned our reputation as a leader in a global industry with our expertise, innovation, and entrepreneurial
spirit. But our true secret to success is a dedication to unlocking our client’s beauty potential and
inspiring fearlessness, whatever it means to her. We draw on our core values—Innovation, Respect,
Teamwork, Initiative, Expertise, Passion, Balance—to provide meaningful careers to more than 11,000
employees in North America and 30,000 worldwide. Whether you’re passionate about product, people,
numbers, words, code, or strategy, we have a place for you.

It takes a lot of behind-the-scenes effort to make sure our stores have the right products in the right place at the right time to fuel our clients' beauty obsessions. That’s where our operations team comes in, to keep our stores looking beautiful and running smoothly. As our Operations Associate, you are part of the team that is the backbone of the store and essential in providing the best possible experience for every client that walks through our doors.
Your responsibilities include
- Supporting Operational Excellence As an Operations Associate, you help keep the store running smoothly in collaboration with the operations team. Your role is vital and supports the high standards that our clients expect. Some of the tasks you will be responsible for include, completing daily processing and organization of damages, testers, and known theft product. Ensure all shipping and receiving activities are completed and executed within the store in a timely manner. Reviewing all visual elements in the store and communicate missing or damaged pieces to store leadership. Maintaining, organizing, cleaning the stockroom and sales floor areas as needed.
- Accelerating Your Growth Master your craft and expand your knowledge of our brands through our expert training sessions. Share your knowledge with, and learn from, your team. Participate in cross-training and be part of an environment where you’re encouraged to continuously learn and explore.
- Demonstrate our Sephora values Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.

• Prior equivalent work experience, preferably in an operations capacity
• A passion for client service and love working with people
• Strong communication skills, ability to multitask, and comfortability with computer/store systems
• Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities as they arise
• Flexible availability to work
• Consistent and reliable attendance
• Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift, work in a fragrance filled environment and handle and apply cosmetics products to clients
• Adherence to Sephora’s dress code and other policies in the Sephora Employee Handbook