The New Museum is a leading destination for new art and new ideas. It is Manhattan's only dedicated contemporary art museum 

Reporting to NEW INC’s Director, the Head of Community is a senior member of the NEW INC team responsible for managing NEW INC’s Production Coordinator, overseeing our member community of 100 people, managing our 150+ person mentor program, acting as a liaison to our 650+ alumni and extended networks, and overseeing our annual open call process. This is a community-focused position with a strong emphasis on developing outreach strategy to recruit new members and mentors annually as well as the day-to-day operational activity required to execute programs of this level of complexity due to the large number of people participating in our program. Our members will rely on you as an ally during their time in our program, supporting them in their learning and growth as they work towards a more sustainable creative practice. Through your efforts, our far-reaching member community will feel supported and informed, and will leave NEW INC better prepared to sustain a resilient creative practice.
Our ideal candidate is a people person, capable of juggling multiple priorities, a caring team player, a caring manager, detail-oriented, and excellent at follow-through. The NEW INC team is small, and as a member of our team, you will be responsible for both dreaming big and also
executing at the micro level. A team of peers will be your thought-partners in executing on your program, but the Community arm of our work is your domain.
This is a full-time position with regular working hours of 40 hours per week, Monday to Friday, 10:00 am – 6:00 pm. Occasional evening and weekend work may be required for special events. This position is a union-represented position subject to terms of the Museum’s agreement with Local 2110, UAW, and is eligible for the New Museum’s employee benefits programs.

● Has 6-8 years of relevant professional experience in community operations or management as a program designer and/or administrator
● Experience developing and running open calls in creative communities preferable.
● Feels comfortable doing outreach to prospective and mission-aligned partners to build relationships, expand our audiences, and spread the word about our offerings
● Excellent communication skills, and are an experienced copywriter/editor
● Experience with virtual and hybrid event production
● Fluency in Zoom, Mailchimp, Squarespace, and G Suite is essential
● Familiarity with Asana (or comparable project management software) is highly desirable
● Exceptional organizational skills, with the ability to manage multiple projects while simultaneously interfacing with our member community
● Previous experience working with a comparable community of creative practitioners and understands what needs or challenges these practitioners might have
● A curious learner who is eager to find and share new models and connect the dots between people and ideas
● Comfortable and confident in taking autonomous ownership over tasks within your purview and are always anticipating the next move, striving to improve systems and processes at every turn.
Benefits
We offer a full comprehensive benefits package that includes Medical, Dental, Vision, Employee Assistance Program (EAP), Flexible Spending Account (FSA), Health Reimbursement Program through the Difference Card, Commuter Benefits Program through the Difference Card,
Voluntary Short Term Disability Plan and Long-Term Disability, Life Insurance, Retirement Plan, and other voluntary benefits.
Paid Time and Holidays Off
We offer full-time employees 15 days of paid time off, 8 sick days off and 13 holidays off as
applicable through the fiscal year.