Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities.

The magic of Macy’s ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy’s (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy’s top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy’s. Macy’s stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy’s is the “Academy” for retail careers.

Store colleague position (whether it’s a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy’s top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy’s.

As an Asset Protection Manager, you will be responsible for one of our highest shortage locations with an elevated scope of responsibility that may include executive direct reports and increased staff levels, higher Sales Volume, or significant Shortage risk. You will be the subject matter expert on Asset Protection and Shortage Reduction Strategies within your location. You will support My Macy’s Initiatives, Omni Channel Strategies, and MAGIC selling. As part of the Macy’s Asset Protection Team, you will be committed to diversity, protecting the Macy’s Brand, and improving profit. The Asset Protection Manager will function as a liaison working closely with local law enforcement agencies to build strong partnerships and provide support. As liaison, you will also train, develop, and support members of the Asset Protection team on Asset Protection functions and policies that support protecting the brand. The Asset Protection Manager will also be responsible for facilitating Asset Protection support for events such as Macy's Thanksgiving Parade, Flower Show, and Fireworks.
Essential Functions
Shortage
 Lead the store executive team in planning, implementing, monitoring, and managing the store shortage prevention and awareness programs
 Develop relationships with Store, Division, and Regional leaders to gain support toward achieving shortage goals
 Manage and monitor internal and external theft investigations, apprehensions, and recoveries
 Analyze theft trends through the utilization of available AP Reports, Systems, and Technology
 Establish a high level of shortage awareness and effectiveness determined by audit results.
 Ensure that all AP policies and Procedures are thoroughly understood by AP team and executed effectively
 Manage and monitor payroll expense
 Support the preparation, take, and reconciliation of the annual inventory process
 Focus on significant shortage opportunities and develop action plans with a higher level of impact in order to improve location and district results
 Elevated leadership role within the division to include special projects beyond the normal scope of responsibility.
Customer
 Uphold Macy’s commitment to fulfilling ideals of diversity, inclusion, and respect that our company aspires to achieve, every day in every store and office, with every customer and associate.
 Role model exemplary service, lead Asset Protection team to provide an outstanding shopping experience
 Ensure selling floor merchandise protection standards are maintained; conduct AP audits and review for action opportunities
 Drive an awareness culture focused on prevention by ensuring the store population is educated on Asset Protection best practices
 Maintain safety awareness and a safe shopping and work environment for customers and colleagues.
 Handle proprietary, sensitive, and confidential information
 High-profile incident and special event management
 Participate in visits with senior leadership
People
 Recruit and develop qualified Asset Protection talent by creating and supporting a culture that values retention, career development and succession planning
 Achieve results through managing others, including direct reports who are often hourly colleagues and leaders
 Play an influential role in the development of high-potential leaders
 Lead innovative projects and foster idea-sharing among peers
 Establish yourself as an influential leader
 High-profile incident management
 Address colleague concerns in a reasonable and fair manner, consistent with the values expected by the Company
 Leverage partnerships and foster relationships with local law enforcement, prosecutors, and community leaders
 Support Macy’s Brand values, including the commitment to community service opportunities and ‘Give Back’ opportunities
 Regular, dependable attendance & punctuality

• A minimum of 3-5 years of Asset Protection Management experience
• Effectively communicate and present information in one-on-one and small group situations to customers, and all levels of internal and external business partners.
• Ability to effectively plan and execute strategies.
• Ability to monitor and maneuver workflow to achieve priorities.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Physical Requirements
• Requires periods of walking, standing, communicating, reaching, crouching, and climbing ladders
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
• Frequently lift/move up to 25lbs