CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We care deeply about our employees and strive to create a safe environment that values people's humanity and uniqueness so that they are free to bring their full selves to work and to their life's calling.
Inspired by our founder, Gabrielle Chanel, who constantly pushed boundaries in her personal and professional life, there is no one way forward at CHANEL. We offer a unique work environment where you are encouraged to better understand the brand, the business, and your motivations, so that together we can unlock the possibilities of your growth.
At CHANEL, being a purposeful and human-driven employer means being intentional, meaningful, and caring in inspiring our people; fostering environments that reflect our strong values; encouraging and enabling inclusion; and investing in work and workplaces that foster collaboration and well-being. This is critical for the long-term success of our business.
We are looking for an Assistant Manager, Operations who will oversee and direct the operations function within the boutique. They are the expert on all Standard Operating Procedures, systems and tools and ensuring the smooth running of operations to enable the ultimate client experience. They will work closely with the Leadership team by imparting critical business knowledge.
The Impact You Can Create At CHANEL:
- Own all operational functions within the Boutique, including Inventory Control, Shipping and Receiving, Alterations, Facilities Management, Security, Resource Planning/Staffing, Compliance, and Expense Management
- Collaborate with Home Office Retail Operations team to develop and execute strategic initiatives focused on increasing operational efficiency
- Lead all operationally aligned staff, coaching and inspiring the team to deliver flawlessly
- Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect and teamwork
- Be the ultimate expert on all Standard Operating Procedures, Systems and Tools to act as a resource for entire Boutique Team
- Leading a team through various projects and taking initiative
- Managing a budget and forecasting expenditures for a multi-faceted Boutique
You Are Energized By:
- The history and heritage of The House of CHANEL
- Maintaining an attention to detail
- Utilizing your organizational skills and ability to multi-task projects in a dynamic, fast paced environment
- Building and managing a high-performing, diverse team
- Your desire to collaborate effectively
- Innovative, proactive, and strategic thinking and planning
- Providing fineness throughout the client experience